The Science of Chatbot Names: How to Name Your Bot, with Examples

5 Best Ways to Name Your Chatbot 100+ Cute, Funny, Catchy, AI Bot Names

chatbot name

So we will sooner tie a certain website and company with the bot’s name and remember both of them. As for Dashly chatbot platform — it assures you’ll get the result you need, allows one to feel its confidence and expertise. Creating a human personage is effective, but requires a great effort to customize and adapt it for business specifics.

Before coming to omnichannel marketing tools, let’s look into one scenario first! Once the customization is done, you can go ahead and use our chatbot scripts to lend a compelling backstory to your bot. Plus, how to name a chatbot could be a breeze if you know where to look for help. This list is by no means exhaustive, given the small size and sample it carries.

Clever Names for a Chatbot

Deciding the identity of your chatbot can be a fun exercise of understanding your brand’s persona, service expectations, and customer preferences. Generally, a chatbot appears at the corner of all pages of your website or pops up immediately when a customer reaches out to your brand on social channels or texting apps. Apparently, a chatbot name has an integral role to play in expressing your brand identity throughout the customer journey.

Bot builders can help you to customize your chatbot so it reflects your brand. You can include your logo, brand colors, and other styles that demonstrate your branding. Finding the right name is also key to keeping your bot relevant with your brand.

chatbot name

But, a robotic name can also build customer engagement especially if it suits your brand. Your bot’s personality will not only be determined by its gender but also by the tone of voice and type of speech you’ll assign it. The role of the bot will also determine what kind of personality it will have.

For example, a legal firm Cartland Law created a chatbot Ailira (Artificially Intelligent Legal Information Research Assistant). It’s the a digital assistant designed to understand and process sophisticated technical legal questions without lawyers. When you pick up a few options, take a look if these names are not used among your competitors or are not brand names for some businesses. You don’t want to make customers think you’re affiliated with these companies or stay unoriginal in their eyes.

Short names are quick to type and remember, ideal for fast interaction. A good chatbot name will tell your website visitors that it’s there to help, but also give them an insight into your services. Different bot names represent different characteristics, so make sure your chatbot represents your brand. The customer service automation needs to match your brand image.

In fact, chatbots are one of the fastest growing brand communications channels. The market size of chatbots has increased by 92% over the last few years. If you prefer professional and flexible solutions and don’t want to spend a lot of time creating a chatbot, use our Leadbot.

We need to answer questions about why, for whom, what, and how it works. Dimitrii, the Dashly CEO, defined the problem statement that we need a bot to simplify our clients’ work right now. How many people does it take to come up with a name for a bot? — Our bot should be like a typical IT guy with the relevant name — it will show expertise. And, equipped with the insights shared in this guide, you are undoubtedly uniquely positioned to craft that perfect name.

Fin, the breakthrough AI bot for customer service, keeps getting better

Every company is different and has a different target audience, so make sure your bot matches your brand and what you stand for. But don’t try to fool your visitors into believing that they’re speaking to a human agent. When your chatbot has a name of a person, it should introduce itself as a bot when greeting the potential client.

Try to play around with your company name when deciding on your chatbot name. For example, if your company is called Arkalia, you can name your bot Arkalious. There are different ways to play around with words to create catchy names. For instance, you can combine two words together to form a new word. Do you remember the struggle of finding the right name or designing the logo for your business? It’s about to happen again, but this time, you can use what your company already has to help you out.

For example, Function of Beauty named their bot Clover with an open and kind-hearted personality. You can see the personality drop down in the “bonus” section below. If you’re struggling to find the right bot name (just like we do every single time!), don’t worry.

  • Give your chatbot a catchy name that connects with your customers and your brand, both.
  • Learn more about these efforts and the impact they can have on the planet.
  • So we will sooner tie a certain website and company with the bot’s name and remember both of them.

It’s true that people have different expectations when talking to an ecommerce bot and a healthcare virtual assistant. Also, avoid making your company’s chatbot name so unique that no one has ever heard of it. To make your bot name catchy, think about using words that represent your core values.

What role do you choose for a chatbot that you’re building? Based on that, consider what type of human role your bot is simulating to find a name that fits and shape a personality around it. Do you need a customer service chatbot or a marketing chatbot? Once you determine the purpose of the bot, it’s going to be much easier to visualize the name for it. Chatbots are all the rage these days, and for good reasons only.

By using a chatbot builder that offers powerful features, you can rest assured your bot will perform as it should. Make sure your chatbot is able to respond adequately and when it can’t, it can direct your customer to live chat. Take advantage of trigger keyword features so your chatbot conversation is supportive while generating leads and converting sales. A memorable chatbot name captivates and keeps your customers’ attention. This means your customers will remember your bot the next time they need to engage with your brand. A stand-out bot name also makes it easier for your customers to find your chatbot whenever they have questions to ask.

The nomenclature rules are not just for scientific reasons; in the digital age, they can play a huge role in branding, customer relationships, and service. It is wise to choose an impressive name for your chatbot, however, don’t overdo that. A chatbot name should be memorable, and easy to pronounce and spell. Haven’t heard about customer self-service in the insurance industry? Dive into 6 keys to improving customer service in this domain.

Google’s AI chatbot has a new name: Gemini – MarketWatch

Google’s AI chatbot has a new name: Gemini.

Posted: Thu, 08 Feb 2024 08:00:00 GMT [source]

Gendering artificial intelligence makes it easier for us to relate to them, but has the unfortunate consequence of reinforcing gender stereotypes. However, we’re not suggesting you try to trick your customers into believing that they’re speaking with an

actual

human. First, because you’ll fail, and second, because even if you’d succeed,

it would just spook them. Their mission is to get the customer from point A to B, but that doesn’t mean they can’t do it in style.

Giving your bot a name enables your customers to feel more at ease with using it. Technical terms such as customer support assistant, virtual assistant, etc., sound quite mechanical and unrelatable. And if your customer is not able to establish an emotional connection, then chances are that he or she will most likely not be as open to chatting through a bot. Female bots seem to be less aggressive and more thoughtful, so they are suitable for B2C, personal services, and so on. In addition, if a bot has vocalization, women’s voices sound milder and do not irritate customers too much. If you name your bot something apparent, like Finder bot or Support bot — it would be too impersonal and wouldn’t seem friendly.

Your natural language bot can represent that your company is a cool place to do business with. And if your chatbot has a unique personality, it will feel more engaging and pleasant to talk to. The type of name you choose must be dtermined by your industry, the purpose of your bot, and how you want people to perceive your company. Once you’ve decided on the bot’s type, all you can do a Google search to find names.

chatbot name

The perfect name for a banking bot relates to money, agree? So, you’ll need a trustworthy name for a banking chatbot to encourage customers to chat with your company. Creative names can have an interesting backstory and represent a great future ahead for your brand.

If there is one thing that the COVID-19 pandemic taught us over the last two years, it’s that chatbots are an indispensable communication channel for businesses across industries. Bots with robot names have their advantages — they can do and say what a human character can’t. You may use this point to make them more recognizable and even humorously play up their machine thinking. Character creation works because people tend to project human traits onto any non-human. And even if you don’t think about the bot’s character, users will create it. So often, there is a way to choose something more abstract and universal but still not dull and vivid.

That is how people fall in love with brands – when they feel they found exactly what they were looking for. Put them to vote for your social media followers, ask for opinions from your close ones, and discuss it with colleagues. Don’t rush the decision, it’s better to spend some extra time to find the perfect one than to have to redo the process in a few months. First, do a thorough audience research and identify the pain points of your buyers.

Start with a simple Google search to see if any other chatbots exist with the same name. This could be the perfect way to show off your chatbot’s capabilities, manage user expectations, and ensure they know they are interacting with AI. Remember, the name of your chatbot should be a clear indicator of its primary function so users know exactly what to expect from the interaction.

chatbot name

To choose its identity, you need to develop a backstory of the character, especially if you want to give the bot “human” features. It is what will influence your chatbot character and, as a consequence, its name. According to our experience, we advise you to pass certain stages in naming a chatbot.

When a name is given to a chatbot, it implicitly creates a bond with the customers and it arouses friendliness between a bunch of algorithms and a person. Unlike most writers in my company, my work does its job best when it’s barely noticed. To be understood intuitively is the goal — the words on the screen are the handle of the hammer. Another way to avoid any uncertainty around whether your customer is conversing with a bot or a human, is to use images to demonstrate your chatbot’s profile. Instead of using a photo of a human face, opt for an illustration or animated image.

The best ecommerce chatbots reduce support costs, resolve complaints and offer 24/7 support to your customers. The example names above will spark your creativity and inspire you to create your own unique names for your chatbot. But there are some chatbot names that you should steer clear of because they’re too generic or downright offensive.

Tidio relies on Lyro, a conversational AI that can speak to customers on any live channel in up to 7 languages. ChatBot delivers quick and accurate AI-generated answers to your customers’ questions without relying on OpenAI, BingAI, or Google Gemini. You get your own generative AI large language model framework that you can launch in minutes – no coding required. It wouldn’t make much sense to name your bot “AnswerGuru” if it could only offer item refunds. The purpose for your bot will help make it much easier to determine what name you’ll give it, but it’s just the first step in our five-step process. If you name your bot “John Doe,” visitors cannot differentiate the bot from a person.

chatbot name

Its name should also be unique and easy for users to remember. If it’s tackling customer service, keep it professional or casual. Just like with the catchy and creative names, a cool bot name encourages the user to click on the chat. It also starts the conversation with positive associations of your brand.

  • It would be a mistake if your bot got a name entirely unrelated to your industry or your business type.
  • This means you can focus on all the fun parts of creating a chatbot like its name and

    persona.

  • Your bot is there to help customers, not to confuse or fool them.
  • One of the reasons for this is that mothers use cute names to express love and facilitate a bond between them and their child.
  • Bots don’t interact among themselves, they interact with humans.

A banking bot would need to be more professional in both tone of voice and use of language compared to a Facebook Messenger bot for a teenager-focused business. Humans are becoming comfortable building relationships with chatbots. Maybe even more comfortable than with other humans—after all, we know the bot is just there to help. Many people talk to their robot vacuum cleaners and use Siri or Alexa as often as they use other tools. Some even ask their bots existential questions, interfere with their programming, or consider them a “safe” friend.

This will create a positive and memorable customer experience. When customers see a named chatbot, they are more likely to treat it as a human and less like a scripted program. This builds an emotional bond and adds to the reliability of the chatbot. This is why naming your chatbot can build instant chatbot name rapport and make the chatbot-visitor interaction more personal. Since chatbots are not fully autonomous, they can become a liability if they lack the appropriate data. If a customer becomes frustrated by your bot’s automated responses, they may view your company as incompetent and apathetic.

Ideally, your chatbot’s name should not be more than two words, if that. Steer clear of trying to add taglines, brand mottos, etc. ,in an effort to promote your brand. As popular as chatbots are, we’re sure that most of you, if not all, must have interacted with a chatbot at one point or the other. And if you did, you must have noticed that these chatbots have unique, sometimes quirky names.

chatbot name

It needed to be both easy to say and difficult to confuse with other words. Branding experts know that a chatbot’s name should reflect your company’s brand name and identity. The name of your chatbot should also reflect your brand image. If your brand has a sophisticated, professional vibe, echo that in your chatbot’s name. For a playful or innovative brand, consider a whimsical, creative chatbot name.

You can foun additiona information about ai customer service and artificial intelligence and NLP. This, in turn, can help to create a bond between your visitor and the chatbot. If it is so, then you need your chatbot’s name to give this out as well. Let’s check some creative ideas on how to call your music bot.

Not mentioning only naming, its design, script, and vocabulary must be consistent and respond to the marketing strategy’s intentions. Feedback offers perspectives you might have overlooked during your naming process and provides a much-needed sanity check. But now, equipped with pointers on what to steer clear from and how to do so, you are securing your path to an efficiently named chatbot.

Today’s customers want to feel special and connected to your brand. A catchy chatbot name is a great way to grab their attention and make them curious. But choosing the right name can be challenging, considering the vast number of options available. For all the other creative and not-so-creative chatbot development stuff, we’ve created a

guide to chatbots in business

to help you at every stage of the process. Of course you can never be 100% sure that your chatbot will understand every request, which is why we recommend having

live chat. As opposed to independent chatbot options, bots connected to your live chat solution can forward chats to your agents when they run into trouble or at the customer’s request.

For example, its effectiveness has been proven in practice by LeadGen App with its 30% growth in sales. But sometimes, it does make sense to gender a bot and to give it a gender name. In this case, female characters and female names are more popular.

Figuring out this purpose is crucial to understand the customer queries it will handle or the integrations it will have. Customers interacting with your chatbot are more likely to feel comfortable and engaged if it has a name. Customers who are unaware might attribute the chatbot’s inability to resolve complex issues to a human operator’s failure. This can result in consumer frustration and a higher churn rate. Snatchbot is robust, but you will spend a lot of time creating the bot and training it to work properly for you. If you’re tech-savvy or have the team to train the bot, Snatchbot is one of the most powerful bots on the market.

Keep in mind that about 72% of brand names are made-up, so get creative and don’t worry if your chatbot name doesn’t exist yet. Good names establish an identity, which then contributes to creating meaningful associations. Think about it, we name everything from babies to mountains and even our cars! Giving your bot a name will create a connection between the chatbot and the customer during the one-on-one conversation. The strange behavior could provide more fodder for AI detractors who fear chatbots will contribute to the spread of online misinformation.

Similar Posts